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Last June 30 licensing came to raid my care home to do a narcotic search to my elderly residents was once 7 days that Boatman said that he would talked to me once greater. The whole scenario got repeated. Prior to this Licensing had not been in my facility for 2 years and we had no fine for the past year. In the November 2010 meeting with Susanne Roman Clark, She complained that CCL had four counties to inspect. As you'll see what happen here. Last 3 ways conversation with Charles Boatman and retired Tom Shetka who misleaded me to believe that he was once representing Californian Dept of Social Service, He hung up and threatened me that I would be called to the ALJ Administrative Law Judge which had never happened. I called Boatman to persist with up with the ALJ meeting because nothing happened for a terribly long time. Then, Boatman endorsed that he will have new analyst, Alan Elner, who seems to be very kind to analyze my application. I was once so naive to believe that I could still get the vendor status after struggling for all these years with DSS CCL. In our last 3 conversation with Tom Shetka and Boatman, in any case of sudden without announcing what they were doing, we got reconnected after Tom and Charles mentioned without me, to make me an offer to refund my application commission and dont ever apply once greater. I refused. I told them. It is not the money that I have already paid and cashed by the dept long time in the past. It was once about the volume of work I put in, the sleepless hours, hard work, the hope I put in this work. I want to be analyze fairly. Then the results of that conversation was once to take to the ALJ which never happened as I persist with up. Boatman told me Alan Elner will analyze my application. I worked with Elner for a very long time because he wanted the slides rearranged, he wanted this and he wanted that. I do each little thing for what he desires. He in the end told me that it is on Boatman desk now for approval. Audrey Jeung from San Bruno licensing came and gave me a big fine. And I called Boatman for his determination. He deferred the determination until Monday March 21, 2011 at 10:30am and told me no When I heard what he said, I was once choked with my tear but I have to hear it from him to confirm. All of them, Audrey Jeung. Charles boatman, Susanne roman Clark and Alan Elner all have their name@dss.ca.gov as their office e-mail address. I called Elner, he said that he got nothing to do with Boatman determination, he was once only one to make a determination not him, Elner call Boatman Charles. He said that he couldnt understand me because I use too many pronounce. He was once playing first fee guy, elner to get me to revised on my application and give me false hope, and Boatman was once doing the bad guy to cast off me. Community Care Licensing came to inspect my care home and gave me a fine for taking care of elderly for 30 thousand dollars and a fine of 150 dollars an afternoon. According to title 22, It stated that if residents were injured, harm or there was once a death in my facility and is avoidable, the facility would be fine for 150 dollars an afternoon. There was once no one fell in my facility, no one got hurt and no one ever die all by using the whole time I open for business in E. Hillsdale Rose Garden. My facility record on the community care licensing record was once I will fax you ombudsman report to substantiate that. It is a fact. My facility had never been wear probation since the 6 years that we are in operation and even now I am still on their website record. You will be the judge to this but you must analyze from my journal since 2007. I lose my own home for forty years to foreclosure and tried to keep this care home opened. Now,. Susanne Roman Clark signed letter stated that she will sue me in small claim, do a wage reduction, and report me to IRS extra for their fine. As I told her in our last meeting November 2010, money you are taking away from me is money you getting rid of from these elderly residents. I asked her where did these fine money goes, she never responded to me in this question. I will closed this care home after talked to Susanne Roman Clark from Community Care Licensing several time on the following Monday after Audrey Jeung came to issue a 22460 dollars fine to me Her response was once that it was once you who said you were going to close it. Yes, I have to pay 6 low pay elderly residents who have been in the facility for 6 years in a fantastic care home, not of their replacement and going by using a transfer trauma. My employee would have to find another place to live and lost her job.
As of today April 8, 2011, I have not received any letter from Boatman. I have check my school site each day for his mail. Last time, he sent me a denial letter in Dec 2010. I went to the post office for the registered mail and it was once someone else denial letter he sent me. A serious breach of confidentiality.
For greater unsettled account with elder abuse perpetrator, licensing and cover up with Gloria Merk, Bob Hing, Charles Boatman, Audrey Jeung, Susanne Roman Clark, Carol Macroft, retired Tom Shekta, Alan Elner, Saundra Munt, retired Mary James, Mary Jolls, Gary L. Palmers, Deputy Director - Jeffrey Hiratsuka. 916-657-2346 916-657-3783 and Will Lightbourne go to website www.rcfe40.webs.com
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Right now I am absolutely depressed, exhausted and paralyzed by being punished b y these folks. What is justice and what is America democracy. What I have done to the elderly? I treated them like my family member for the last 6 years and what the dept DSS CCL L&C had done to the care home, esp me they focused on for retaliation. In 2007, I applied for vendor to teach administrator class to DSS certification and licensing dept. Denied by the department, commission confiscated and I was once sued by the State of California and administrator status wear hold indefinitely because of the lawsuit. No one remembered that there was once a hold on my administrator status due to the lawsuit. This is a hole in the department system. I honestly help the dept to resolve this indefinite hold. I went to renew my administrator status because I have my business to run. I did each little thing right to renew; CEU completed, send in commission on time. Fee was once cashed by the CCL certification and licensing dept but never get a certificate to expose that my status was once renewed. I kept calling the dept, no one could tell me what happened. The answer was once Your name is not there. You are not on the record. Boatman, dept manager after I submitted all my evident and his investigation said that he would send me the certificate. I waited 3 greater months but nothing came. I accompanied up and called to remind him. He didn't remember a thing of what was once promised to send me. Asked me to re-send each proofs and documents for an investigation, another investigation just completed 3 months in the past. He couldn't remember what was once done and said. Fortunately, I kept first fee record of my documents and cashed check retrieved from bank. His supervisor Shekta called to discuss with me, we argued, he insisted on me paying the late commission. I was once never late on paying the commission. It was once the Dept who put an indefinite hold on my record while I was once threatened to be sued by the Dept. I was once sued and treated like a criminal because I want to teach a course and was once denied by the dept. During those 2 years, I have to hire someone to work as an administrator to run the business for me. When I eventually got re-instated, there was once never an empathetic sorry from anyone in the dept. When I accompanied up from time to time to the dept, Mr. B would tell me that he was once consulting a 2nd lawyer from the State Dept. I told myself, who represent me as a tax payer when he was once consulting 2 State lawyers on a simple matter over a long time that they are at fault, they tried but couldn't evade the accountability. Clearly, if I didn't persist with up on this, no one knew what happened back in 2007 and no one cared. My administrator hold status will never be lifted. After 2 years, my administrator status has just been re-instated. I wanted to apply for vendor once greater. Submitted all application for elderly, adult and group home equally initial and proceed education and online CEU in 9 categories. All commission for every categories were paid and they collected and cashed out by the dept. All drapery to be reviewed had been sent. Mr Boatman called me and persuaded me to withdraw. He said that I am not qualified. (I have a fantastic opinion on that. I believed that I am qualified per the dept posted requirement). I remembered, Boatman called me the date after our 3 ways conference to make certain that I met the deadline he set for me. That is by the conclusion of the day to send him an e-mail to withdraw from the application. He never told me that he would take my commission. I spent a vast selection of time to prepare and design and write up the curriculum and lesson plan. It is more difficult for me to put in an entire curriculum together than to have someone just analyze and comment on it, in particular if they've got been doing it for a living and for decades. I have already done all the work. I have each little thing to lose, if I didn't persist with by using, even though, for them. By persuading me to withdraw, they took the commission for having to do nothing in return. I did withdraw the Adult Residential Home (ARF) and Group Home (GH), so that they can facilitate the review process on just Resident Care Facility for the Eldery (RCFE). It didn't happen that way. I got arf and gh applications return un-touched and a letter that tells me, I needed to re-submit the commission if I would apply once greater. Why did they remind me that because I just persuaded by Mr. B to withdraw. He should advise me before I made the determination. He is not in a position to persuade me to withdraw and the determination should be on me and provided that Mr. B would disclose the fact and condition as explain in this letter. I felt that I have been trick to make a wrong determination. They have confiscated my commission. This was once what happened in 2007. The dept took the consideration, my commission, but not performing their duties, they cashed the commission I submitted but not sending me the administrator certificate. I have to wait months to get my rcfe application back after calling them to persist with up many times. Please check on Ms. Munt's work attendant. She always has out of office auto e-mail response. Sometimes, even she stated that she would return on this day in the e-mail, but her voice mail would have a recording saying that she is still out of the office. I waited extra months for the rcfe application back and she made irrelevant and general comments on my application that I wonder did she analyze my package and I have reason to believe that she didn't analyze my application documents or she has confused with my application drapery with someone else. I wrote e-mail to Boatman to talk about with him. He preferred not to respond to me. I worked very hard to re-submit my new revised package. Ms. Munt desires each little thing, and each little thing not listed and posted on the dept guideline as requirement for application. When I had a 3 way conference with Boatman, he kept saying that to persist with the guideline posted by the dept which is all wrong. What they want was once not listed on the guideline. It is entirely fantastic from what is on the guideline. I seriously doubted if they've got a double standard. What they said is the regulation and the law. I finished and send out the package meeting the deadline they set for me within 30 days. I spent days and nights working on the project. I mailed out my package and e-mail powerpoint to him. I accompanied up with a phone call on the Monday I mailed out my package to alert Boatman that I mailed out my revised curriculum and it was once on time. They never send me any acknowledge that they've got received my package or what is going with the review process. All you just do kept waiting and customarily for months with no acknowledgement. It has been 6 months now that I haven't heard back or even a letter of acknowledgement about they received my application and my package. Just like my administrator certificate in 2007. I sent in each little thing and check cashed but I never get any certificate in return. When I called to persist with up, no one could tell me what happened and why I didn't get a certificate. Even after the investigation and Mr. Boatman promised me the certificate was once coming. After 3 months of waiting, I called him to persist with up and he would forget each little thing he said and told me to send all doc in once greater and launched a unnecessary and repeated investigation. That was once why it took 2 years to straighten out this mess with a vast selection of time, money and effort waited on my part for the State Dept's mishandling of documents and mistake. This is what happened to my residential care home from DSS certification and licensing unit and community care licensing' act of retaliation. I returned the revised RCFE ICTP to DSS certification and licensing unit. F/U called to Mr. B on last Monday to make certain he knew I sent out revised package as required within 30 days. He said that he would discuss with me on July 6, 2010 Tuesday. On Wednesday, June 30, 2010, licensing analyst, Ms. Audrey Jeung, came to "raid" my elderly resident care home. Just 7 days prior I would be talking to Mr. Boatman once greater, Community Care Licensing analyst came and did a complete search on residents' and care givers personal belonging. Residents' rights were violated. The Department of Social Services and Community Care Licensing failed to properly train their analysts in protecting elderly residents privacy, rights, quality life and respect and not to disturb them from peace and enjoyment in their own home. Of course, analyst had exceeded her limit and scope of responsibilities all by using the search,including acting like a cop and narcotic squat with a warrant from court, unable to provide you with evident to incriminate residents in the search to charge the facility, didn't explain and state purpose of the search to the alert and oriented elderly residents. Community Care Licensing work in collaboration with DSS certification and licensing dept in Sacramento to retaliate on facility owner and in abusing elder care home residents who resided in E. Hillsdale Rose Garden in San Mateo. Elderly resident were victimized in accomplishing Mr. B of Licensing unit for his own personal means. Please analyze Part 2 of the story to find out reaction from the elderly residents. Mr. B is Charles Boatman in Sacramento Ms. A Audrey Jeung Analyst in San Bruno Office Incompetence California State authority official retaliation involve in elder abuse of care home residents. On Wednesday, June 30, 2010, licensing analyst, Ms A, came to "raid" my elderly resident care home at around 3:00 pm per my care giver who was once calling me for help. Later, Resident 1 and Resident 2 who were sitting in the living room asked to speak to me. They told me that someone who has no make up on (I think they meant untidy, disorganized look and in a nerve wrecking, impulsive manner) and hand gesture to described how she dress and look came to her room and opened all her drawers and be counted all the bed sheets and looked under the bed. My female resident was once very fearful. She didn't know what was once going on. The intruding licensing analyst was once acting like a narcotic squat. I asked my residents did that person knock on your door before entering your room, did she introduce herself, did she explain what she was once doing and did she ask for your permission to appear into your personal belonging? My resident said no, and then further that the person did ask to open her drawers. My resident didn't want to be rude. She gave permission for that one. I told my resident that they've got rights to refuse for the search in their personal belonging from intruders. Resident said that she was once so afraid and it came rather unexpected in that June 30, 2010 afternoon. She used to enjoy her peace and quiet in her own room. That resident was once angry at herself that she allowed stranger for searching by using her personal belongings towards her own true want. All my care home residents are ambulatory and alert and oriented and very intelligent. Another male resident told me the same thing that his personal belonging in his room was once searched and he said that analyst came across a bottle of pills which the dialysis center gave to him. He was once an conclusion stage renal illness resident with vas cath on his chest for dialysis thrice a week. He said that he didn't know that he had to show the bottle of pills into us. He had kept it with him for diarrhea and he had not told anyone about this bottle of medication. He felt very guilty that we got cited for his false. He was once very apologetic to me. I don't want to say greater now because I have to deal with these folks for fines she gave out to me $1000 for the first time, as Ms A cited on the paper, unjust damage to my residents post traumatic distress, emotionally. This is how retaliation can cost you. Resident 3 is a ninety years previous man, very witty and alert, he kept asking, would they close my home down. I told my residents that they came here for me for retaliation. It had nothing to do with them. Resident 1 sighed with a relief and told me that she felt tons better now after talking to me. The residents were so sad and disturb that they would like to petition a complaint for what happen to them on June 30, 2010 in their home. What is quality of life? What are resident rights and what is privacy and respect? We have to send these analysts to analyze to do their job once greater. They are disturbing my residents peaceful life and treated like a criminal for not committing a crime. This happened in United States too. The nation may be fantastic but folks who are in power are the same, an example of abuse of power and authority. I am just someone who desires to share my feeling whether you prefer to hear it or not. They were shaken. My care giver's face was once reddened and I afraid that she might stroke out. I wasn't existing so I couldn't feel the heat they were describing to me. One greater note on these, my direct care giver has her own private room and private bath. All my room and bath are private in the house but I took resident with SSI and veterans. Why did analyst also search into my direct care givers belonging? What was once she doing in the care givers room? Was she insane or under some kind of affect? Was she doing some thing out of her scope of practice and responsibilities? I couldn't understand this as of today. I am expecting greater big bother or back stabbing to come. This is the prize to pay for making a complaint. Analyst need to respect personal right as well as resident rights. She is not a cop and we are not criminal to be treated and insulted as one. If she want to appear all around the house, she better bring a warrant from court. Community Care Licensing analyst didnt have the right to appear a civilians home without a warrant and all my residents has no prior criminal record and no evident to expose that residents had broken the law or concealing illegal narcotic or firearm that want elderly community care licensing analyst's thorough search into their personal belonging. The analyst was once honestly abusing and harassing the elderly residents she supposes to protect. Even my elderly residents believed that analyst has exceeded her power to appear without evident. My residents were harassed, insulted and intimidated. We have no fire arm and narcotic in the house. This is a job well done Mr. Boatman and your company, by putting the pieces together. Licensing has not been here as long as 2 years and showed up just 7 days prior to talking to Boatman once greater. Last time when I talked to Charles Boatman and Sandra Munt in the 3 ways conference call, they ask for if I have any citation in my facility greater than one time personally, this is perfect timing which lead me to think that Mr. Boatman asked CCL analyst to purposely search into my residents and care givers personal belonging. I am not afraid of speaking up, and complaint even thought costly but I get to see some of the ugliness in folks what America needed to big difference with the slogan to stop elder abuse. Community Care Licensing for the elderly is the abuser not the protector of the elderly. It is terribly questionable about their analysts' competency classes to try this very important job. My residents in house are traumatized and they felt very insecure in their own home. They felt devastated and insulted. They told me that this kind of raid never happen to them before in their life, nevertheless it happen here in the elderly resident care home. They didn't feel protected. They couldnt enjoy live in peace and relaxation. They lost self control and self esteem. They were made to feel like a criminal and slip deeper in depression and paranoia. My residents are not demented; they are very smart and couldn't be fool. They voluntarily asked to petition for a complaint as their restoration process, hopefully to regain their self control, individual right, respect and dignity once greater. At their tender age, they should not be mistreated as this is an elder abuse by the community care licensing and their abuse of power. To-morrow is Resident 1's birthday, I promised to help her draft a complaint letter to heal her emotional wound, but I just didn't know where to send for her. In the worse scenario, I will not be a vendor to teach the administrator programs. They have confiscated all my filing commission. Community Care Licensing could fine me as tons as they want. I will close up my care home. 5 elderly will lose their home and care givers will lose her job. It is still value to pursue justice because I still believe in justice. I have all my residents behind me for red meat up. My residents are law abiding elderly who would not even step on the front lawn and prefer to walk around the grass patio, as resident four, a war veteran. My residents wanted me to speak for them and help them to voice their concerns. My suggestion by using these was once that the State government should trim incompetent, non-performing, abusive rule enforcers from their payroll and has the government system check to make certain that no rule enforcers are abusing their confidence from dependent and law abiding citizen and abuse their given power for their own means. Part 3 It is unlawful for analyst to abuse elderly care home residents. Small care home operator has to pay increased license commission way out of its proportion. If a less than 6 residents care home pay the license commission one day late, there will be a 2 hundred dollars greater mandatory late commission from the department of Community Care Licensing. I am very proud of what I did with my care home residents. I only have SSI and veteran with no family to appear after them. I could see what big fantastic it made to them after having a stable home. They taught me "It is happier to give than to receive gift from someone." Licensing unreasonable "raid" to my care home and put a fine of $1000 dollars on my facility as retaliation. I would want this analyst and the conspirators behind the plot that I am an insignificant person with a heart to appear after and help the elderly. I want to see them happy. We are mutual mates. Our board and care home don't receive and funding from the government or any other source and one greenback of fine you charged me is a greenback you rob away from my residents. My care home residents are in these together. I talked to a California Health Care Facility Evaluator Supervisor, who has worked in her current position for greater than 10 years. I asked her" Have you ever in the job search facility resident's personal belonging?" She paused for a moment and replied" Once." She explained to me that it was once a case of missing personal belonging in a Skill Nursing Facility and the demented resident was once hoarding up issues. "Of course, I have to ask for the resident's permission first before hand" she said. I told her what happen to my care home last Wednesday. She shook her head and said this is enormously usual and it was once definitely elder abuse. They have to be very careful with resident dignity, respect, privacy and rights. Even then, they never do blind search. There must be a relevent complaint, they've got reason to believe that this resident had done it and they knew what they were looking for. It was once not purely motivated by retaliation. Who were these analyst who came to appear my residents personal belonging in our home? They haven't got warrant from court and right to appear civilian home in their job description. Searching care home residents in their licensed residential care home was once these Analysts' each job or just my residents in my home. Charles Boatman said that he would called me Tuesday 7/6/10. He never did. This has been three day after 7/6/10 he didn't call. He sent an analyst to raid my residents and our home just 7 days prior to 7/6/10. He thought that he had nailed me this time. He could close the case and close my care home. He told me once that this is his project which is to deal with me for himself and that group of California Social Service Department officials, whoever with e-mail suffix @dss.ca.gov A When Foreclosure Threatens Elder-Care Homes Original source: http://mobile.nytimes.com/article;jsessionid=A8B185E321265C40A6A2EA590075258 B.w5?a=581648&f=19 New York Times By Laurie Udesky April 18, 2010 In September 2009, Sgt. Rick Turini of the Santa Clara County Sheriff's Office drove to a house in San Jose to perform a court-ordered eviction. With foreclosures in Bay Area counties near all-time highs, the office had been routinely evicting 35 to forty households a week. But this property was once fantastic: It was once a board-and-care home for the elderly. Neither the residents nor their households had been warned about an eviction, said Sergeant Turini, who does not recall the home's exact address. When he arrived with his partner, the house was once still occupied, and the distraught daughter of an elderly bedridden woman was once struggling to get her mother into a car. A couple of teenagers doing homework in the living room looked up at the officers in shock. "We got a determination from Adult Protective Services letting us know that the house we were evicting had four or 5 bedridden residents, and the guy was once ignoring the eviction notice," Sergeant Turini said, concerning the owner. "I couldn't believe it had gone this far." He said the sheriff's department worked with organizations to arrange for the fragile inhabitants to be transferred to other amenities or sent home with family members. "Here at the sheriff's office we're not going to put an individual who can't take care of themselves out on the street," the sergeant said. Because of a loophole in the law, owners of residential-care amenities for the elderly - who often double as administrators - should not have to tell their residents or the residents' households if they miss mortgage payments or are on the brink of foreclosure. An investigation of data by The New York Times shows that greater than 100 elder-care homes in the Bay Area were under foreclosure in the last six months, and that as many as 700 residents - who often need help with bathing, eating and other daily activities - may have faced eviction. At the time they are licensed by the California Department of Social Services, owners of the homes are required to expose enough financial wherewithal only to cover three months of operating charges. Unless complaints are made to the corporate, current law requires that these homes be visited only each 5 years. "Who is minding the shop?" asked Anthony Chicotel, a staff lawyer with the California Advocates for Nursing Home Reform, which is cosponsoring legislation to extend protections for elderly residents in these homes. "The law does not really say. There's no obligation for them to do anything if they fall into financial distress." This means residents, their family members and even the staff supplying care may not find out about a property's financial troubles until they see an eviction notice or a sheriff at the door. Armed police officers could forcibly remove residents from their homes "without any notice, without preparation, without any arrangements for an replacement residence," Mr. Chicotel said. "Not only are they losing their home, but they are losing the services that enable them to live." Tippy Irwin, government director of the Ombudsman Services of San Mateo, said this development of ousting elderly residents without warning was once "unprecedented." Her office has dealt with eight foreclosures of elder-care homes in the last two years, and few owners gave warning to residents or their households. Ms. Irwin said her staff had to scramble to find new places for the residents. "In one residence, we got wind that the sheriff had issued a 3-day notice to move folks in the house, and that was once a Friday," she said. "We had to move them all in one day. It's not the way it should happen." "Every one of these owners has been in denial," Ms. Irwin continued. "They themselves are going by using hell. They're losing their homes and their businesses. Not one of them has acknowledged what's happening." Brenda Wing experienced this denial first-hand in February when she went to talk over with her eighty four-year-previous father in the Northstar Manor care home in Woodland. When she arrived, Ms. Wing said, there were three papers stapled to the door that said the house was once going to be sold at auction. She called Stephanie Khan, the administrator, and was once told that it was once a misunderstanding, that the owners were refinancing. Then, on April 7, the sheriff served an eviction notice, Ms. Wing said. She called once greater, and Ms. Khan once greater said it was once a misunderstanding. Then, Ms. Wing said, the conversation turned ugly. "She was once really angry and said, 'You're asking me about personal finances!' " Ms. Wing said. "I said, 'No, I'm asking you if my dad is going to be put out on the street!' It was once such a hideous conversation that I had to hang up." Ms. Khan confirmed the conversation and the posting of the eviction notice, but said that a personal loan amendment was once being negotiated and that the bank had lost the paperwork. "I wouldn't tell her about my mom's financial business unless it affects the residents," Ms. Khan said, "and the personal loan amendment attorney said that it won't affect the residents." She refused to identify the personal loan amendment lawyer, but said that if she and her mother had been told to evacuate the premises, she would have told the residents and their households. "I would tell them to find replacement housing and give them enough time," Ms. Khan said. Records from DataQuick, a firm that tracks eighty three million properties in the United States, show that Northstar Manor was once foreclosed on and is now owned by Wells Fargo Bank. Kevin Waetke, a Wells Fargo Home Mortgage spokesman, confirmed the bank's ownership, but said that as quickly as the bank learned it was once a care facility with elderly residents, it delayed the eviction. "We are working closely with the households and have assured them that we are able to provide all the time they have to relocate the residents in suitable housing, even though long it takes," Mr. Waetke said. Alexandra Morris, a gerontologist working with the Alzheimer's Association of Northern California, said that many occupants of these homes had dementia, and that an abrupt big difference could cause severe anxiety and decline known as transfer trauma. "People with dementia point of interest on familiar folks, and familiar aspects of an environment," Ms. Morris said. "That's their anchor, and they can quite literally feel adrift when they've got to move." Agencies that oversee these residential-care amenities for the elderly - which traditionally house up to six patients - have no authentic data on which homes are threatened with foreclosure or have closed because of it. But a New York Times investigation of licensing and foreclosure data indicated that about 16 percent of the 1,600 Bay Area properties licensed as small residential-care homes has been in some stage of foreclosure since June 2006. According to RealtyTrac, an organization that compiles foreclosure records, that includes greater than 100 homes under foreclosure in the last six months. It is impossible to tell from the info how many of these were operating as residential-care homes all by using the foreclosure proceedings or thereafter. But those properties housed as many as 700 elderly residents. Thelma Tan's elder-care home, April Garden, in Saratoga, was once between the many properties in foreclosure on a listing RealtyTrac contemporary April four. Ms. Tan said she worked out a deal with her lender on April 5 and defended her determination to keep staff and residents in the dark. "There's no need to alarm the households," she said. "Of course, if some thing drastic was once going to happen, we're required to give them notice." Community Residential Care Association of California Charles Skoien, Jr., director of the Community Residential Care Association of California, said he was once unaware of the spate of foreclosures and evictions in elder-care amenities. He said the licensing company should be in those amenities long before "some thing like that is going down." Asked about legislation that would tighten requirements, Mr. Skoien said: "I think we have adequate regulations now. I don't think we need greater." State Senator Mark Leno, Democrat of San Francisco, has introduced legislation that would make it less likely that the elderly residents in these care amenities would have no warning of a pending foreclosure. It would require folks licensed to run such amenities to notify the licensing division of the Department of Social Services and the residents or their legal representative within 24 hours of notification of foreclosure, bankruptcy, missing a mortgage payment or the prospect of a utility cutoff. The invoice would also fine owners who failed to do so $100 an afternoon, and permanently disqualify them from operating elder-care homes in California. A vote on the measure is not expected before June. Ms. Irwin, the San Mateo ombudsman, hopes it is going to bypass. "We've had a terrible time in this county, and we kicked up a storm," she said. "We need these protections in the law." Find Charles Boatman in the following activities. He was once the sole approved and gave the CE unit Day 1 - June 17, 2010 - Topics Dealing with Problem Employee Substance Abuse in the Workplace Medical Marijuana Legal Issues Legal Pitfalls & Practical Suggestions California Labor Laws Review Peter Flanderka, Attorney Long-Term Care Update Medi-Cal Waiver Programs Update Expansion of Assisted Living Waiver Pilot Project Mark Mimnaugh, Acting Chief, Monitoring & Oversight Section California Department of Health Care Services Update on Olmstead Act Implementation Progress of Olmstead Advisory Committee Ruth Gay, Director, Public Policy and Advocacy Alzheimer's Association Member, Olmstead Advisory Committee Day 2 - June 18, 2010- Topics 2010 Legislation Update 2010 CCL Implementation Plans-RCFE/ARF/GH Joan Regeleski, CRCAC Consultant Worker's Compensation Insurance Update & Claims Procedures Gail Drzesiecki, Assistant Claims Manager Jan Smith, Claims Liaison State Compensation Insurance Fund California Community Care Licensing Mission & Updates For RCFEs, ARFs, and Group Homes Gary Levenson-Palmer, Chief, Technical Assistance & Policy Branch Dorette Pierce, Chief, Caregiver Background Check Bureau Cathy Claiborne, Manager, Caregiver Background Check Bureau Charles Boatman , Manager, Administrator Certification Section Mary Jolls, Senior Care Program California Department of Social Services Community Care Licensing Division RCFE Course Approval: Applied for 16 Hours (8 Hours Each Day) ARF Course Approval: Applied for 16 Hours (8 Hours Each Day) Group Home Course Approval: Applied for 16 Hours (8 Hours Each Day) NHAP Approval: Applied for 16 Hours (8 Hours Each Day) Provider Approved by the California Board of Registered Nursing, Provider Number 10821, for 16 Hours. Hotel Reservations: Atlantis Resort Hotel (800) 723-6500 begin_of_the_skype_highlighting (800) 723-6500 end_of_the_skype_highlighting Room Rates: Nights of June 16 & 17 = $59.00 Single/Double Night of June 18 = $119.00 Single/Double All reservations are subject to local occupancy tax along with $10.00 resort commission + tax per night. Identify yourself as attending the "Community Residential Care Association of California Conference" Hotel rooms blocked until 5 PM on Monday, May 24, 2010. Reservations received after 5 PM on or after Monday, May 24, 2010 will be booked upon space availability and prevailing rack fee. Hotel Check-In Time: 3:00 PM Conference Registration: Early Bird Discount CRCAC Members On or Before May 17, 2010 = $185.00 Non-Members On or Before May 17, 2010 = $220.00 CRCAC Members After May 17, 2010 = $215.00 Non-Members After May 17, 2010 = $270.00 For a registration form, please contact the CRCAC office at crcac@comcast.net or call us at (916) 455-0723 begin_of_the_skype_highlighting (916) 455-0723 end_of_the_skype_highlighting. 6. Boatman was once giving CEU that approved by himself and participants were charge for a commission to attend. This is conflict of interest and Gary Palmer was once also upper on the list as presenter. Audrey Jeung in community care licensing prohibited me to teach my caregiver for first aid when American Red Cross approved me and American Red Cross didnt state any restriction on whom I could teach. Jeung called it a conflict of interest. Who made the foundations? How come Boatman can break out with problems with out getting puzzled, however the care home operator would be punished by fine. I and my mates are getting out of this residential care home business due to reason from my previous articles. To name a few, like government company incompetency, retaliation, suppression and intimidation. Some residential care homes were doing a hard job to take care of our elderly population and government received financial attain from us. I have to paid to keep these elderly to stay in my home because I couldn't stand to admit business failure. I want my dream of caring folks to carry on, at least for a while. I will close the door and have peace of intellect and I should take no greater risk from the government. In California, Residential care home are private entities. We got no government funding like Medical and Medicare. We are doing each little thing to meet the licensing demand but what have they done to help us, except the ever increasing penalty and commission. As in my case, it is an intentional retaliation. Special project
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Incompetent state employees retaliation, abuse of power to elderly I am reaching out to hunt help from anyone who care to stop these suppressions from government company call Department of Social Service Community Care Licensing, Licensing and Certification. These happened over a period of time since 2007 and until today. I complained and complained. Complaint letter ended up on the perpetrators desk. I went to see them. The problem escalated and got worse. Today, ,March 21, 2011, is another big setback to me. My heart dropped to the bottom of the ocean. I am absolutely exhausted and depress and absolutely paralyzed due to major depression as caused by conspiracy, retaliation and suppression from DSS, CCL, L and C. Can a policeman and the judge abuse their power given by the public and pay by the public to appear and arrest their protected public for the sole purpose of retaliation (speaking up), suppression (shutting me up), conspiracy (abusing their power). Do these public employees from the State get punish for wrong doing? Retaliation do get stop by someone. On March 21, 2011, at 10:30 am, this is the date and time he set for calling me because I called him on last Wed, Thursday, and Friday, because I wanted to know the results of his determination, and does that really suit into my assumption that licensing came down each time under his direct, including the house search of my alert and oriented elderly residents and care givers personal belonging in their own rooms. On March 21, 2011, Boatman called me and said that your application was once denied, I couldnt give it to you. I asked Boatman for the reason and he said that because I was once not in compliance with my care home. I told Boatman that I was once expecting him to say that to confirmed my suspicion that Community Care Licensing came to my care home and gave us a 22640 dollars plus fine on my care home on March 18, 2011 which is 7-10 days I would discuss with Boatman once greater but he keep putting it off on Monday. I wanted Boatman told me in his own word and I wanted to hear from him. On March 21, 2011, Boatman called me and said that your application was once denied, I couldnt give vendor approval to you. I asked Boatman for the reason and he said that because I was once not in compliance with my care home.
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7. Like a Ghost in the Haunted house, Audrey Jeung made her appearance once greater and asked for greater money from me on Last Thursday. On Friday, I told her, I would deliever the 1000 greenback to her office on Friday or this coming Monday. I was once out to a survey with my team and by car pool. I would not be anywhere around San Bruno. She want greater penalty money for me not signing the forms she left to me to complete and I faxed back to her. She never give instruction on what to do with the form. I filled them out and faxed back and Jeung wanted me to sign on it. I haven't heard back from her since that Jeung wanted my signature until last Thursday she showed up and demand greater penalty money. There was once no communication between me and her on what she wanted me to do with the signature or what she wanted from me. I will give her money as she demanded. Audrey Jeung once greater harassed and threatened my caregiver and residents in house who felt nausated with her un-professional conduct that Jeung will come back time and once greater until we pay her the money. Jeung was once acting like a debt collectors. I have been thinking and thinking should I pay? I was once not at false and I was once not given a possibility to defense myself. I believed that it was once from retaliation and intentionally focused time and once greater from my previous account with the department. I have to make a determination whether I wanted to proceed with this. The Community Care Licensing Department threatened me with small claim lawsuit and I have been getting letter to ask me to pay, or by wage reduction and civil penalty with interest. I talked to resident Betty last week. Betty told me that she hope that I am not selling the property due to licensing harassment because this home is their home. So, I went home and thought if I can just pay them the money to settle this if this is the sole purpose for giving us the agony and I can proceed to function because it would take a vast selection of time and effort to relocation the residents and have them adjust to a new living environment. I have already drained by this failing business over the years and on upper of all this harassment. It was once easy for me to say I had enough and close down the whole facility. Should I live under this licensing nightmare and abuse of their power and conspiracy and retaliation and corruption? I have never heard back from Charles Boatman, he never called me since June 6, 10, but he has already responded to me with his department action. My care home was once fined raided by LPA Jeung, violating the patient's right and emotional abuse. The residents were anguish about the facility was once going to be closed down by the licensing devils. They are going to loose their housemates for 6 years and an area they call home for the last 6 years. 8. My care home care giver was once called by CCL LPA Audrey Jeung from San Bruno Community Care Licensing. She want to see me in her office either on 11/17 or 11/19. Last time she come to my care home, she gave me a fine of 5700. This time she want a over 10000 greenback fine or put me in jail for taking care of the elderly she abused. Audrey Jeung, I am a Health Facility Evaluator and a retired nurse. I can teach you elder abuse. 9. In my conversation with several local long run care facility regional director from a cooperation, their shoppers got sicker and greater acute. Their current long run care residents would be placed in assistive living setting. Do you know that certified nursing assistant in long run care facility can only do activities of daily living and no medication? In Assistive living, there is uncertifed and minimally skilled aide who bypass med to the residents from their centrally stored medication storage and call that medication assistant. As a care home operator for longer than four years, if the elderly in assistive living are growing older and sicker and used greater medication, for patient safety reason, this analyst job from the department of social service should fall under California Department of Public Health. Please google in "charles boatman ccl" and click www.amazines.com click greater articles from this author to see what this Licensing analyst from community care licensing doing to care home. These analysts as I have experienced with my care home are not properly skilled and as evident by their inspection and specially in their last retaliative appearance. The analyst would routinely spend time counting all the residents' pills in the facility. As a Health Care Facility Evaluator Nurse for the State of California myself, it is not important on the number of pills left in the bottle, it is greater important on how the aides bypass their centrally stored medication. It is greater important that the medication aide and caregivers have given to the residents the right medication to the right residents, right time, right dose, right route, right frequency, right documentation and right purpose. What is counting of the pill justified? It is greater important on how they bypass the pills. It is not the Analyst's job to be counted the sheets on bed. It is not a analyst's job to appear under each bed for rodents. It is not necessary to appear all resident's personal belongings for what? illegal drugs or firearms? These analysts have abuse their power to appear care home without a warrant in my place of business. Analyst abuse care home resident that they suppose to protect. California Department of social service has shown deficiencies in traineing their analysts by violating the patient rights, dignity and respects. We do resident abuse investigation, quality of care and quality of life and greater. Analysts from Department of social service abd Community Care licensing harassed my residents and intimidate them by blindly searching residents' personal belongings and care givers personal belonging and pray to find some thing that they've got accused the licensee for. If the licensee was once being target for their search as an act of conspiracy and retailation for fine and accusation from the department of social service. Please come search the licensee's home, not my elderly residents. As a HFEN we never do what they did to the care homes. I want analyst Audrey Jeung from San Bruno office know that we have patient's right in self administration of medication. My residents are alert and oriented x4 and they've got MD certified that they can self administer med. They knew that this is their right. Licensing fine me for not knowing the residents' rights. This analysts don't monitor side effects of medication and why these analysts come to mess around with residents' medication each time they come to the resident home to be counted all the residents pills and disturb their living. These analysts are not nurses and they're not pharmacist, so what is Counting the number of pills in the bottle imply in their job. DSS CCL analyst practice outside their job accountability. Analyst Audrey Jeung's routine work day was once to go around the care home and be counted all the pills and be counted the layer of each bed sheets, look under each bed and search each residents and care givers drawers and my care giver locked her room and her lock in her entrance door was once forcefully broken and we have to fix it after Audrey Jeung left and no one single apologies but a fine on everyday and she gave my care giver a fine of 5700 dollars last time. I have never gotten 5700 dollars of rent from my residents per month. What do these analysts know about hand washing between counting and cross contamination, moisture from her hands do to the pills. Need not to say, we treatment by the department of social service and community care licensing was once a conspiracy of retaliation. I have complaint but no one care, no one responded. 10.I have just received one e-mail from Mr. Boatman. He said that I will be getting his denial letter in the next several days. In his 2 sentences short e-mail. He commenced with " As you have got requested." which was once wrongfully stated. I never requested of him anything and even if I have requested anything at all. He had not responded to me all those months. He was once responding to Gary Palmers' request, the division chief. Gary Palmer was once the first on the list to existing on June 16, 2010 in Reno Nevada along with Charles Boatman ACS manager for California Elderly Residential Care Home Association whom had charged attendee in that conference for greater than 2 hundred dollars a seat. We shall not assume the letter will get to me until it honestly in my hands. As of now, I have not gotten any denial letter from him. Gary Palmer said that "within the next two weeks I will get a response from Charles Boatman on Oct 25,2010 until now. Charles Boatman's 2 sentences long e-mail and mistakenly stated from the begining that " As you have got requested". Here, was once Charles Boatman doing some thing with exception that is to respond to applicants? What is the policy and procedures in State of California to their applicants? What is his office standard of practice to program applicant? No notification, no acknowledgement on receiving of application. Fee and money got cash right away but never heard anything back on what was once being done for years and if you asked them to persist with up when you ran out of patient. The staffs and manager would even forget what they suppose to do as dual diligent duty to us the applicants and tax payers. I have waited a year with no respond and I e-mail Charles Boatman with no response. Division chief, Gary Palmer said within 2 week became a month, still it was once only a 2 sentences e-mail stating that I will get a denial letter from him in the next several days. I will go to Sacramento for my own classes. I would be here to get his letter next week. I wouldn't be too optimistic to get that letter until the letter is in my hand or it didn't happen. I mailed out 70 curriculum and on upper of that 3 initial program curriculum. His response would just a denial letter. What did he do with my thousands of pages of curriculum in narrative, chart and the required format? Did he honestly analyze them was once honestly my questions. He didn't analyze them last time or did he still have them. He mailed me a letter and thought that it was once over and dumped them to the trash. I wanted to know what he did with my hard work from days and nights gathering data, resources, typing and presenting in the format that the guideline require. He told his division chief that he was once short of staffs. He was once honestly a speaker to Lobbyists with his State title listed on the commercial. When I requested, no response from him. He stated in his e-mail " As you have got requested" Wrong, It was once Charles Boatman's boss requested him to respond. I didn't ask his division chief to do that neither. Should Charles Boatman responded to his applicant as business practice, as a state officials. As you have got requested, we are sending out the denial letters. You should get them in the following few days. Charles Boatman, Manager Administrator Certification Section 1700 9th St., Suite 2 hundred, MS. 19-47 Sacramento, Ca 95814 Direct line: 916-324-4318 begin_of_the_skype_highlighting 916-324-4318 end_of_the_skype_highlighting Fax: 916-324-3982 This is a repeat of 2006 when I applied for the first time. My nightmare commenced with Charles Boatman and in turn sued by the State dept as an applicant. Charles Boatmans Office has been moved. His phone number has modified. It is now 916-654-5859 I went to the post office to get Charles Boatmans registered letter of denial. It was once not a for me. I was once someone else denial letter to Fresno who applied to be an administrator but got their denial because the applicant failed the fingerprinting background check. His office made a significant confidentiality breach. What is the purpose of sending the letter in registered mail. I talked to him he told me that he would resend my denial letter. I have too many of this incompetent, and unpleasant encounter with them. During our phone conference, Shetka or Boatman disconnected the phone all of sudden for their 2 ways discussion. I attempted to call back but only get a message from Shetka saying that he is no longer with the dept . If anyone had any questions call new chief Bob Hane. Shetka failed to disclose to me that he no longer work and represent the dept. Therefore, whatever he said in our phone conference is not valid and couldnt be held in charge for. Of course, Shetka wouldnt have to do anything because he is no longer with the dept. He wanted to hang up and said that he couldnt discuss with me anymore and he will give this to the administrative law judge. For him, not an employee in the dept, he didnt have to do anything, like submit this case to the administrative law judge. He was once not seriously prepared to discuss with me. He told me that my application was once not complete, I missed the nine supplies. I asked him Do you have got my application and paper right in front of you? He said no I asked him Have you seem and gone over my paper work and have you looked at my powerpoint? He said that I dont have to do it. Then, the nine supplies he talked about were what Charles Boatman told him. I told him that it was once there but he didnt have my application and doc in front of him now and he had never looked at my application. The last conference phone call I had with Sandra Munt and Charles Boatman. Charles Boatman hadnt looked at my application and doc. He told me what Sandra Munt told him. He was once there using his authority to red meat up his worker blindly. The nine supplies were therein 2006, 2009 and 2010. My curriculum was once developed and expanded from the nine subject matters, he called the nine supplies. All 9 of them were addressed in the powerpoint instruction drapery. I will scan and show you the 9 supplies. I knew this curriculum greater than anyone in his dept. Tom Shetka said that I dont have experience in GH and ARF. I told him did you get my e-mail CV of audio system who have experience in all RCFE, GH and ARF. I know now why he didnt know because he had not been reading his e-mail or mail because he was once ready to leave his job. Tom Shetka and Charles Boatman rapidly disconnected the phone for their 2 ways discussion and called me back in about 10 minutes. Tom offered to give me refund on GH and ARF and he would give RCFE to another analyst because Sandra Munt no longer work for the dept. I said no. I told him, if I said yes, I would be barred from reapply once greater as long as Boatman will be in office or due to conspiracy. It was once not the money that they've got already cashed and collected one year in the past. I applied in Dec 2009 once greater after my failed try in 2006. That led to me being sued by the state and they held my administrator status for so long as 2 years and my residential care home was once raided by analyst from San Bruno, all those folks with e-mail @dss.ca.gov by retaliation and conspiracy. I have each little thing to lose if I dont peruse this to the conclusion because I have not given up what I wanted to do starting in 2006. It was once tons more difficult to put all the curriculum together edit them and type them in fantastic format and develop the educational drapery and break down the class activity by each hour. It is tons more difficult and the curriculum was once done by accumulation of many sleepless hours, weekdays and weekends. I have 3 ICTP for GH, ARF and RCFE and I have submitted 70 curriculums in CETP in GH, ARF, and RCFE. I have color coded them for their reading. It was once never addressed and I am seriously concerned of their whereabout, if these were not reviewed. My work was once well done and complete. I am willing to make revision as needed, but this meeting is not about that. Tom Shetka and Charles Boatman couldnt do what I have done. From our last phone conference with Sandra Munt and Charles Boatman, Charles Boatman didnt even know what a lesson plan is. They dont know and they couldnt tell me what the nine supplies are. They just repeat what was once written on the denial letter. I told them that there was once no indication to me that their dept staff has analyze my application and made suitable and relevant comments. I have submitted my application and drapery on Dec 2009. I have never got a letter of acknowledgement that the dept had received my drapery. Was this their standard practice and I have never seem them once greater, and nothing got returned. I wonder if they still have them. All I asked was once to expose me if you have got analyze them by giving me relevant comments. They told me that it was once not there and I told them it was once always there since day 1. They scheduled todays phone conference. I have my computer setup and all my submission and documents in front of me and they've got none. I do understand why they said they won't discuss with me anymore. I could show to them if they've got an actual copy in front of them. We could talk about specific because there was once no specific on their letter and I told them that their letter was once not address to my program and curriculum. The dept has made a vast selection of serious mistake in the past, I have no doubt and they will repeat them once greater as long as the folks who made the mistake were still there and being defensive. They have never attended their approved program but I have. I have not been in a category with powerpoint. All it was once highlight what the instructor analyze out and highlight each little thing she believed that it would be on the exam. Mr. Elner (new vendor application analyst), Please review. I worked very hard on this and would hear back from you quickly. We need to move on. According to the guideline of vendor manual, a simple outline is exemplified. I dont know how extensive you would like this to be. I wish Mr. Tom Shetka has a happy retirement now. He was once requesting and hosting a conference with me to talk about about decision of my complaint. I called him that day on 11:30 am but his wasnt there. I only got his unchanged message. During the conference at 12:00pm with Charles Boatman and Tom Shetka, He forcefully with the tone of authority that where is your nine supplies It was once there since 2006, the first time I submitted the application. I asked him did he had my application in front of him now. He said no. I asked him Have you look at my application before. He said no, I dont have to I wanted to guide him and showed him where it is. What kind of decision meeting was once this. It was once a unilateral heresay meeting well plan on the day that he left and after he wear his departed message. I was once accidentally disconnected without prior explanation. Tom Shetka did that during purpose because he wanted to put me out of their conversation and discussion. He wanted to talk with Charles Boatman privately by taking me out. I instantaneously called his phone number back, the same number I dialed at 11:30 but his greeting message has modified, the new one was once on. He said that he was once not a dept chief anymore that we should call Mr. Hanes at a fantastic number. Of course, we get re-linked, he was once not legally representing the dept to negotiate with me because he no longer worked for the dept. After we got reconnect, they (Charles Boatman and Tom Shetka determined to supply me refund of my application commission. I refused because, if I took this offer, the commission back, I would never be ready to reapply once greater. The commission I paid over years, but never heard back from the dept. I may be poor but I want my application analyze and to be analyze fairly. Tom Shetka got angry because of my refusal and he threatened me that it is going to have it resolved in a judge, an administrative meeting. I havent heard from anyone of them for a very long time. I havent received any issues from the administrative law judge. I afraid that my case would come to be a cold cases for years. Even each time we talk, the dept would pick a time and date for phone conference which took months. I have to imply you can know that I am recording contact everytime with the dept. I called Charles Boatman who had been staying away from talking to me. I told him that I am expecting an ALJ review which I have not heard from. He then arranged for one greater phone conference once greater and we are able to take a look at to do without a judge. This all commenced in 2006 and I remember the evening Tom Shekta called me at home and said that he wanted to be paid for late commission. My Administrator status was once on hold for becoming a vendor applicants, I needed to have an administrator to run my business. I was once not late it was once the dept who had not remove the administrative hold status and I did each little thing right to renew, they got my commission and cashed. I kept calling, no one knows what had happened and I sent my documentation greater than twice for repeated investigation because Boatman forgot what he said he would do or he had to check with a 2nd state attorney. I did not get my administrator status renew after 2 years after their scrutiny and not a sorry. Whatever happened with the dept had a terribly deep impact on me. I want to let everyone know what happen and this come to be my life time struggle. Read my previous article on them and put in website I built www.rcfe40.webs.com for additional information and slide shows www.rcfe40.webs.com The timing was once just right for Community Care Licensing Audrey Jeung to come once greater. 6/30/10 which was once 7 days before I will discuss with Boatman, Audrey Jeung came to raid my care home. This time Jeung from CCL came on 3/11/11 which is 7-10 days talking to boatman once greater, he kept deferring until today, she delivered $22460 dollars of fine and proceed with $150/day. Prior to that 6/30/10, I have no problem with the licensing and no fine and they havent show up for 2 years. Subsequently, CCL came each week. I have first fee comment from ombudsman. My residents were not endangered, there was once absolutely no urgency except this fine were build on retaliation. What can you do if you can not within your ability to big difference some thing like what I wanted to do? Would you jus
I asked him to send me his denial letter as quickly as possible so that I can get closure and move on with life and determination what to do from here.